We are seeking an experienced Veterinary Receptionist (Client Service Representative) to join our five-doctor AAHA accredited hospital!
We are looking for an applicant who encompasses a great attitude, outgoing personality, a high level of computer proficiency and exceptional telephone communication ability. Most importantly, the applicant must be a team player who enjoys working as part of a team in a high energy, fast-paced environment. Our goal is to always provide the finest veterinary care to our patients and to always be kind and considerate to their owners. Qualified candidates must be committed to providing the highest quality in patient care, demonstrating exceptional client communication skills, as well as embracing and contributing to a positive team-work environment.
Position responsibilities :
Maintain professionalism at all times
Provide consistent quality customer service to every client and patient
Managing multiple phone lines
Use excellent telephone etiquette
Appropriately schedule appointments and surgeries as needed
Greet clients in courteous and professional manner
Accurately process invoices and payments when services are rendered
Ensuring that the reception area and waiting room is clean and presentable at all times.
Multi-task in a fast paced working environment
Maintain a high level of organization and communication
Priority will be given to applicants with experience working in a veterinary hospital.Knowledge of Cornerstone software is a huge plus!
This is a full-time position consisting of our afternoon shift, Monday through Friday and every other Saturday. Benefits include a competitive hourly rate, career growth potential, health insurance, 401(k), vacation, training and more. If you are interested in joining our team please send your resume and cover letter.
Idexx Cornerstone Software: 1 year
Veterinary Receptionist: 2 years
Additional Salary Information: Competitive starting salary based on experience.
Belle Haven Animal Medical Centre is a privately-owned, ultra-modern facility providing small animals with comprehensive dental, surgical and medical services and care. By way of exceptional loving care, our staff will provide for your pet a “safe haven.”