Pet+ER is looking for a Chief of Staff for our Columbia, MD location. If you are an experienced Emergency Veterinarian or Criticalist who is looking to expand upon your clinical and leadership experience, this is the job for you! As a VECCS Level 2 site, we provide 24-hour emergency and critical care services and the highest level of support possible to our patients and their owners.
The Chief of Staff supports the Hospital Manager and Medical Director in their roles through management of day-to-day, location-based items. This will include attending leadership meetings for management of their location and lending to the strategic planning processes across the Pet+ER. The position is intended to help connect the Hospital Manager and Medical Director to the needs of the doctor team and hospital at their location and filter essential information to support the team to the hospital manager or from the hospital manager to the doctor team.
The Chief of Staff manages the execution of medical protocols and monitors for the consistency of medical standards and practices at their location to ensure that Pet+ER’s values and goals are met. The position will support any training and on-boarding occurring at that location, as well as approval and application of the final doctor schedule. The Chief of Staff is the primary support for the Hospital Manager and Medical Director. She/He has the decision-making responsibility for day-to-day aspects of the doctor team, while reporting and partnering with the Hospital Manager and Medical Director to set and achieve long term goals for Hospital growth. Pet+ER is a joint-venture with NVA Compassion-First and provides eligible leaders a path to hospital ownership and equity.
Board-certified Criticalist or Experienced (2+ years) ER doctor
Values integrity, exhibits superior communication, displays excellent client service + patient care
Strong skill set to build and foster a strong clinical team
A collaborative leader who will match and embrace Pet+ER’s culture
Leadership Duties and Responsibilities
Leads the DVM/ VMD team at their location (including relief)
Sets/ finalizes monthly ER doctor schedule
Partners with Hospital Manager and Medical Director to ensure the execution of established medical and hospital protocols
Partners with Hospital Manager, Medical Director and site medical support leaders to modify or establish ER protocols, hospital flows, and supporting training
Oversees doctor performance, conducts regular 1:1s, annual reviews, and other performance-related activities, such as oversight of doctor disciplinary actions and termination of doctor team at specified location. Including, but not limited to, determining what actions result in warning or terminations, implementing disciplinary procedures when necessary (verbal, written warning, action plan, probation, etc.) with the support of the Hospital Manager and Medical Director as needed
Oversees relationship with location Specialists outside of Pet+ER with the support of the Hospital Manager and Medical Director
Attends Columbia leadership team meetings
Maintains communication with referring veterinarian community via direct conversations on complicated referral cases as well as addressing concerns
Clinical work - 2 shifts/ week plus one weekend/ month
Additional in-hospital administration time/ week- approximately 10-16 hr
Why choose Pet+ER?
Our practice is dedicated to our mission, vision, and core values of Collaboration, Inclusivity, Innovation, Community and Deliberation are the priorities of our hospital. As Maryland’s only VECCS Level 2 facility, we provide an unparalleled level of medicine to our patients and community. We have a plentiful and interesting caseload, keeping all our staff engaged and providing many opportunities for employees to challenge themselves.
Pet+ER Core Values:
Service Excellence- We strive to provide the best client experience possible. We aim to exceed expectations by delivering care with understanding, empathy and professionalism.
Integrity- Our actions are consistent with our values and beliefs Internal Medicine
Teamwork-We value behavior that puts team performance ahead of individual performance and work together in order to achieve our goals.
Innovation- We are open-minded in our approach and believe that improvement will be achieved by continually evaluating and implementing new and different ideas.
Goal Orientation- We engage with intention, set expectations, and perform in such a way that goals are achieved. We believe that continual self-evaluation will enable us to achieve our goals in the future.
We have a comprehensive suite of equipment and services all under one roof to handle the most severe animal injuries and illnesses, including:
Intensive Care Unit (ICU)
We offer an outstanding benefits and compensation package and encourage professional growth and development. All staff veterinarians receive uniform allowances, short and long-term disability, employee-owned pet discounts, opportunities for professional development and continuing education, membership and licensing dues, PLIT, and PTO. All full-time staff members are also eligible for excellent healthcare benefits including vision and dental, 401K with company match, HSA with $750 company contribution per year, and more.
About Columbia, MD
Part of the Baltimore metropolitan area, Columbia provides a wide variety of music, food, entertainment, cultural, and outdoor recreation opportunities, as well as a lower cost of living than nearby Baltimore or D.C. Money Magazine named Columbia 6th in its Best Places to Live in 2022. There truly is something for everyone in Columbia!
NVA Compassion-First is now Ethos Veterinary Health
We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
Ethos Veterinary Health (“Ethos”) consists of over 145 world-class specialty and emergency hospitals dedicated to advancing animal health and providing exceptional, compassionate care. With a network of over 2,000 specialty and emergency caregivers, Ethos brings together an integrated community of expertise and collaboration enabling continuous growth and learning. As one of the largest veterinary specialty networks, Ethos takes a scientific, evidence-based approach to lead the advancement of cutting-edge medicine to extend and improve the lives of pets. For more information, visit www.ethosvet.com. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and NVA Specialty and Emergency hospitals.